Refunds & Returns
The Peak Climbing School always endeavours to deliver all orders quickly and in full. Short deliveries and damages must be notified to us within three days of receipt of order. We will of course replace damaged products in accordance with your statutory rights. Our returns department must be notified before goods are returned. Goods are deemed to be returned at any point after they have been dispatched by us.
Returns will be accepted subject to the goods being unused and returned in their original packaging in a condition fit for resale within 28 days of purchase date.
Please note that certain products deemed as PPE (personal protective equipment) where safety may have been compromised by use, as we cannot be certain the product has been used or not, that product cannot be returned or refunded.